SHIPPING + RETURNS


Most orders ship the same or next business day via UPS Ground. Please email us at info@ohwpaint.com if you would like to cancel a pending order as all sales are final once shipped. 

If a product is severely damaged in transit, the incorrect quantity or item was shipped or the order was lost we will replace your order. Refunds are only available if you were charged an incorrect amount based on the order received. 

Please see the map for UPS transit times.

FREQUENTLY ASKED QUESTIONS


1. When will my order ship?

Depending on the time the order is placed, most orders ship the same or next business day.

2. Where do you ship from?

All orders are shipped from our warehouse in Suwanee, GA.

3. Do you offer expedited or overnight shipping?

No. Unfortunately, we are unable to offer expedited shipment on paint products as they must ship via ground transportation.

4. I live close by, can I pick up to avoid shipping charges?

Yes, you can. Please contact the office at 305-318-1468 to place your order and schedule a pick up time.