Most orders ship the same or next business day via UPS Ground. Please email us at firstname.lastname@example.org if you would like to cancel a pending order as all sales are final once shipped.
If a product is severely damaged in transit, the incorrect quantity or item was shipped or the order was lost we will replace your order. Refunds are only available if you were charged an incorrect amount based on the order received.
Please see the map for UPS transit times.